Q.: Can I place an order online?

A.: To ensure order accuracy, DYNMED does not offer this option. Because all orders will be manufactured to your specifications, we like to finalize all orders by e-mail or telephone/fax.

◆ Q.: What is normal production time of orders?

A.:Normally production of products is anywhere from two week to one month depending on the quantity ordered. If you are sourcing a product, our representative will give you specific information regarding the lead time. If you need a rush order, contact our representatives to discuss your specific needs. For contacting us, please refer to "Contact"

Q.: How can I get samples promptly?

A.: You can contact our representative via email, fax, or phone to specify the sample you need and provide your courier (as FedEx, DHL, etc.) account number, and we'll send samples through your courier by freight collect. For oversea customers, sample value is normally chareable for our finance cost control policy. But As a courtesy, your express airmail charges and samples charges can refund at 1st order amount.

  Q.: Whether Dynmed can offer me extra business service or not?

 A.: Yes, if you want to purchase other products from China or need special services, please feel free to leave us a message or send us email  informing  which products you need. The more details you give us, the better service we can offer. Try to tell us the specification, reference, function,quantity and  also send us the relevant pictures. We will try our best effort to give a support.